Job Details

PATIENT ACCOUNT REPRESENTATIVE

  2026-10-16     State Of Franklin Healthcare Group     Johnson City,TN  
Description:

Patient Account Representative

19051 State Of Franklin Obgyn Specialists Of Johnson City - Johnson City, TN 37604

Overview

Position Type Full Time Category Clerical

Description

Who We Are:

State Of Franklin Healthcare Associates is a physician-led and team member-owned multi-specialty care group headquartered in Johnson City, TN with locations in the upper East Tennessee & Southwest Virginia region. Our mission is to improve the health and well-being of our patients and our team members.

Primary Responsibilities:

  • Prioritize delinquent accounts by age and dollar amount.
  • Perform collection activities; contact patients and resubmit claims to third-party payors.
  • Submit copies of office notes and operative reports.
  • Review third-party Explanation Of Benefits for appropriate payment.
  • Answer patient questions and inquiries regarding their account.
  • Identify and solve patient billing complaints.
  • Compile information and prepare reports.

Requirements:

  • High school diploma or GED.

Experience:

Two years of collection experience in the medical field.

What We Offer:

  • Company Provided Life and Accidental Death and Dismemberment Insurance
  • Company Provided Long Term Disability Insurance
  • Employee Stock Ownership Plan
  • 401(k) Company Contributions
  • Voluntary options for Medical, Dental, Vision, and additional Life Insurance.
  • Company match in Health Savings Account Plans (restrictions apply)
  • Vacation, Personal, Sick and Holiday Time Off
  • An array of team member perks and discounts
  • Tuition Assistance Programs
  • And more!


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