Job Details

Service DispatcherWallace FordWallace Ford is looking for a dependable, hard-working, and task-driven Service Dispatcher to join our growing service department.We are searching for someone who thrives in a fast-paced environment, stays organized under pressure, and understands the importance of efficiency, communication, and teamwork in a dealership service operation.This position plays a major role in keeping the shop moving efficiently and helping our technicians and advisors stay productive throughout the day.ResponsibilitiesDispatch repair orders efficiently to techniciansMonitor technician workload and productivityHelp maintain proper shop flow and schedulingPrioritize work based on appointment times and repair urgencyCommunicate with advisors and management throughout the dayEnsure work is distributed fairly and efficientlyTrack stalled work and follow up on delayed repairsAssist with maintaining accurate repair order status updatesSupport overall service department operationsQualificationsStrong organizational skillsAbility to multitask in a fast-paced environmentDependable attendance and strong work ethicTask-oriented and detail-focused mindsetPositive attitude and team-player mentalityStrong communication skillsDealership or automotive experience preferredWhat We're Looking ForThe ideal candidate is:Self-motivatedHard drivenEfficient under pressureReliable and punctualFocused on keeping the shop productiveAble to work well with technicians, advisors, and managementBenefitsCompetitive payOpportunity for growthFull-time positionIf you are dependable, motivated, and ready to help drive a high-performing service department, we want to hear from you.