Job Details

Service Dispatcher Wallace Ford Wallace Ford is looking for a dependable, hard-working, and task-driven Service Dispatcher to join our growing service department.We are searching for someone who thrives in a fast-paced environment, stays organized under pressure, and understands the importance of efficiency, communication, and teamwork in a dealership service operation.This position plays a major role in keeping the shop moving efficiently and helping our technicians and advisors stay productive throughout the day.Responsibilities Dispatch repair orders efficiently to techniciansMonitor technician workload and productivityHelp maintain proper shop flow and schedulingPrioritize work based on appointment times and repair urgencyCommunicate with advisors and management throughout the dayEnsure work is distributed fairly and efficientlyTrack stalled work and follow up on delayed repairsAssist with maintaining accurate repair order status updatesSupport overall service department operationsQualifications Strong organizational skillsAbility to multitask in a fast-paced environmentDependable attendance and strong work ethicTask-oriented and detail-focused mindsetPositive attitude and team-player mentalityStrong communication skillsDealership or automotive experience preferredWhat We're Looking For The ideal candidate is:Self-motivatedHard drivenEfficient under pressureReliable and punctualFocused on keeping the shop productiveAble to work well with technicians, advisors, and managementBenefits Competitive payOpportunity for growthFull-time positionIf you are dependable, motivated, and ready to help drive a high-performing service department, we want to hear from you.