Job Details

Job IntroThe core of an Assistant Manager is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!Why work at Regional?Regional offers competitive pay!You are eligible for a monthly bonus.You will have promotion opportunities.All full‑time team members have access to medical, dental, vision, and 401(k) benefits.Duties And ResponsibilitiesProvide exceptional service to all customers.Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.Maintain office cash with accuracy and proper security.Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.Minimize delinquent debt through calling customers and collecting on past‑due accounts.Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.Transport money and deposits to and from bank.Other duties as assigned by leadership.Minimum QualificationsHigh School Diploma or Equivalent.Prior customer service experience in either a sales/retail environment or cash management environment.Must pass drug screen, criminal and credit background checks.Valid Driver's License and access to a dependable automobile with liability insurance coverage.Critical CompetenciesDemonstrated passion for customer service.Excellent written and verbal communication skills.Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co‑workers.Thrives in a pay for performance atmosphere.Proven ability to multi‑task.Working conditionsThis position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30 AM to 5:30 PM Monday through Friday, with some Saturdays required. Overtime may be required on an as‑needed basis and is at the discretion of upper management.If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non‑discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.#J-18808-Ljbffr