Job Details

Job Title: Server/Bartender - Hickory
Reports To: Food and BeverageManager
Coordinates With: Hosts, Bartenders, Kitchen Staff, Servers, Management
Position Type: Full-time or Part-time; Non-exempt

Position Overview
The Server/Bartender at Hickory is responsible for providing an elevated dining experience through attentive, knowledgeable, and personalized service. This role requires strong hospitality instincts, in-depth menu knowledge, and the ability to anticipate guest needs in a refined, high-volume environment. Servers and Bartenders represent the spirit of Hickory by combining professionalism with genuine warmth and care.

About Us:

At The Virginian Golf Club & Nicewonder Farm & Vineyards, we believe in more than just beautiful views and top-tier amenities - we believe in creating experiences that linger. Located across 1,500+ acres in Virginia's highlands, our private community blends championship golf, elegant lodging, curated cuisine, and award-winning wine into one destination you'll never forget.

From Tom Fazio's pristinely sculpted golf course, to our boutique Inn and luxury yurts, to Hickory - our fine dining restaurant led by a James Beard-nominated chef - everything we do is rooted in hospitality, nature, craftsmanship, and joy. We are growing, innovating, and deeply committed to quality in every service and encounter.

Join us, help us craft memorable moments, and be part of a team that blends country elegance with genuine warmth.

Key Responsibilities

• Greet guests promptly and warmly, establishing a welcoming and professional tone.
• Guide guests through the menu, describing dishes, answering questions, and making thoughtful recommendations for food and beverage pairings.
• Accurately record orders using the POS system, ensuring all modifications, allergies, and dietary needs are clearly communicated to the kitchen and bar.
• Deliver food and beverages with precision, following service standards for timing, presentation, and guest interaction.
• Prepare and serve cocktails, wine, beer, and other beverages according to established recipes, presentation, and service standards.
• Monitor guest satisfaction throughout the meal and proactively address any concerns or requests.
• Anticipate guest needs, such as refills, additional courses, or special celebrations, enhancing the overall dining experience.
• Communicate effectively with all front-of-house staff and kitchen staff to maintain seamless service flow.
• Maintain cleanliness and organization of assigned sections, side stations, and service areas.
• Reset and sanitize tables promptly and according to standards between seatings.
• Accurately process guest payments, handle cash or card transactions securely, and close checks with efficiency and accuracy.
• Support front-of-house operations during peak periods, private events, and special functions.
• Ensure responsible alcohol service by verifying guest age and monitoring consumption per company policy.
• Uphold Hickory and Nicewonder Inn's service standards, ensuring every guest experience reflects the brand's hospitality and excellence.

Qualifications

Required:

• Education: High school diploma or equivalent.
• Experience: Minimum 1 year in a restaurant serving or hospitality role.
• Strong communication, multitasking, and guest service skills.
• Ability to maintain professionalism under pressure in a fast-paced environment.

Preferred:

• Experience in fine dining or upscale restaurant service.
• Knowledge of wine, cocktails, and food pairings.
• Familiarity with POS systems and cash handling procedures.

Knowledge, Skills, and Abilities (KSAs)

• Polished, professional demeanor with genuine hospitality instincts.
• Excellent communication and interpersonal skills; able to engage comfortably with a variety of guests.
• Strong attention to detail and ability to coordinate multiple tables simultaneously.
• Knowledge of proper service etiquette, table settings, and pacing of courses.
• Calm, composed, and solution-oriented when addressing guest concerns.
• Team-focused, with the ability to support colleagues and maintain a positive dining atmosphere.

Work Environment / Physical Requirements

• Restaurant/bar and fast-paced restaurant environment with constant guest interaction.
• Requires standing and walking for extended periods.
• Occasional lifting up to 25 lbs.
• Evening, weekend, and holiday availability required.

Benefits of Joining Our Team

At The Virginian Golf Club, Nicewonder Inn, and Nicewonder Farm & Vineyards, we believe our employees are the heart of our success. We're proud to offer a supportive, rewarding workplace with benefits designed to help you thrive both personally and professionally.

Our benefits include:

• Competitive Pay - Fair wages with opportunities for growth.
• Health & Wellness - Comprehensive medical, dental, and vision coverage, plus company-provided life insurance at no cost to you.
• Retirement Planning - 401(k) plan with company contribution.
• Paid Time Off - Vacation, holidays, and sick time to support work-life balance.
• Team Member Discounts - Special pricing on lodging, dining, and vineyard experiences.
• Beautiful Work Environment - A scenic setting across 1,500+ acres of rolling hills, vineyards, and golf greens.
• Career Growth - Training, mentorship, and advancement opportunities across hospitality, golf, and agricultural operations.
• Positive Culture - Be part of a professional team that values respect, collaboration, and excellence in service.

EEO Statement

The Virginian Golf Club L.C. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.