Job Details

DescriptionWe are seeking a Customer Service Representative to support daily branch operations with a strong focus on customer experience, account growth, and compliance. This role is ideal for someone who enjoys working directly with customers, managing multiple priorities, and contributing to afast-paced office environment.Key Responsibilities+ Deliver exceptional customer service in person and over the phone+ Build and maintain customer relationships to support account growth+ Process loan applications, payments, and account updates accurately+ Perform data entry for loan documentation and customer records+ Assist with loan closings and related transactions as directed+ Handle basic collections activities to reduce delinquency+ Ensure compliance with company policies and lending regulations+ Support general branch operations and administrative tasksRequirementsQualificationsRequired:+ High school diploma or equivalent+ Basic computer skills and data entry proficiency+ Strong attention to detail and accuracy+ Basic math skillsPreferred:+ Experience in a customer-facing or service role+ Exposure to consumer finance or lending environmentsWhat We're Looking For+ Strong communication skills (phone and in-person)+ Customer-first mindset with a positive, professional demeanor+ Ability to multitask and stay organized under pressure+ High integrity and accountability+ Confidence in handling customer interactions and transactions+ Sales-oriented mindset with strong relationship-building abilitiesWork Environment+ Branch office setting+ Mix of in-person and phone-based customer interaction+ Primarily seated position with heavy computer and data entry work+ Occasional overtime and Saturday shifts may be requireTalentMatch®Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( and Privacy Notice ( .