Job Details

The incumbent in this position is responsible for greeting guests and arranging for prompt seating. The incumbent is responsible for ensuring that guests feel welcome and comfortable in accordance with Hard Rock Bristol service standards. ESSENTIAL FUNCTIONS:(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)Creates an atmosphere that induces guests to make Hard Rock Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Greets guests in a friendly, courteous manner and arranges for seating; monitors room atmosphere. Provides information on all aspects of Hard Rock Bristol services and facilities to guests. Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures. In front-of-house areas, gree...Hostess, Outlet, Retail