Job Details

We are looking for a talented and agile Recruiting Representative who will develop, implement, assess and improve day to day operations of inbound call center in order to meet and exceed all aspects of client needs and requirements according to policies and procedures

Work setup:

• 100% Onsite (Bristol, TN)
• 8AM - 5PM, Eastern Time
• Mon to Fri

Key Responsibilities:

• Review and monitor employment applications for contact center employees
• Maintain relationships with appropriate recruiting resources
• Maintain professional and accurate representation of Teleperformance to candidates
• Pre-screen applicants, schedule and conduct interviews
• Conduct pre-employment testing, reference checks and background checks
• Review and audit new hire paperwork ensuring completion and accuracy
• Communicate employment offers and orientation to new employees
• Maintain recruiting reporting and data i.e., interview/hire ratios or resource data
• Assist in other functions as required by supervisor
• Thrive as a team player in a fast paced, high energy, change oriented environment

Qualifications:

• 1-2 years recruiting and interviewing experience in a high volume setting
• Excellent customer service skills and building rapport with employees, management and vendors
• Excellent verbal and written communication skills
• Must be fast learner and quick problem solver
• Must have proficiency in Microsoft Office Suite of products
• Ability to think innovatively with regard to recruiting and overall employee experience
• Previous call center experience preferred
• Excellent attendance history is required
• Must pass background check