Job Details

Customer Service Lead - Bays Mountain Park (Temporary/Seasonal)

  2026-04-01     City of Kingsport, TN     Kingsport,TN  
Description:

Salary: $12.00 Hourly
Location : Kingsport, TN
Job Type: Temporary / Seasonal
Job Number: 2026-2-27
Department: Leisure/Community Services
Division: Bays Mountain Park
Opening Date: 02/27/2026
Closing Date: 4/27/2026 11:59 PM Eastern

Purpose
Serves as a front-line information source about the park's programs and facilities.

Essential Functions
• Welcomes visitors.
• Collects program/membership fees.
• Sells merchandise using the park's POS system.
• Issues memberships to the appropriate park guest.
• Assists with inventory for gift shop.
• Accounts for money being collected.
• Distributes brochures/flyers containing information about the park and its programs.
• Responds to questions concerning and activities and events at the park.
• Provides descriptions and explanation of the natural history of the park.
• Observes park visitors and reports possible violations of park rules and regulations to Park Rangers.
• Cross-training in Gate House (sells maps/collects entry fees.)
• Operating Loomis Machine.
• Performs other duties as assigned.
Qualifications
• Knowledge of park rules, regulations, and fee schedule.
• Skills in greeting and interacting favorably with park visitors.
• Skills in making change and keeping records accurately.
• Skills in establishing and maintaining effective working relationships with city staff, park volunteers, visitors, and the general public.
• Computer skills in using Microsoft.
• Ability to operate a call radio.
• Ability to operate a Loomis machine.
• Ability to multi-task.
Education and Experience
High school graduate or GED equivalent. At least one year of experience in customer service preferred.

The City of Kingsport does not discriminate on the basis of race, color, religion, creed, ethnicity, national origin, sex, disability, age, status as a protected veteran, or any other class protected by Federal or State laws and regulations.

*(If selected for this position, employment will be setup with a temporary staffing agency the City is under contract with for 2026)
The City of Kingsport does not currently offer any benefits for Part-Time, Seasonal, or Temporary Employess.


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