Job Details

Contract Length: 2-Month Contract (with possibility of extension based on business needs)

We are seeking a detail-oriented and patient-focused Patient Scheduler to support appointment scheduling and patient coordination. This role serves as the primary point of contact for patients and external facilities, ensuring appointments are accurately scheduled, insurance information is verified, and patients feel informed and supported prior to their visits.

This is an excellent opportunity for someone with healthcare scheduling or customer service experience who is comfortable working in a remote, high-volume environment.

Key Responsibilities

• Serve as the primary point of contact for patients and external facilities to schedule appointments via phone and electronic communication

• Accurately log and maintain patient appointments in the scheduling system

• Collect, verify, and communicate patient insurance and benefits information during the scheduling process

• Educate patients on insurance verification procedures and expected patient responsibility prior to visits

• Confirm appointments and provide patients with appointment details, locations, and special instructions

• Create and maintain patient records, including demographic information and required paperwork or questionnaires

• Contact referring provider offices to obtain necessary records or information in preparation for appointments

• Coordinate with healthcare providers and medical staff to ensure efficient and effective scheduling

• Respond to patient questions and concerns professionally and in a timely manner

• Collaborate with internal teams and third-party systems to support coordinated patient care

• Assist insurance verification team members when needed

• Perform additional administrative or scheduling duties as assigned

Qualifications

Required

• High school diploma or GED

• 2+ years of experience in customer service, appointment scheduling, or healthcare settings

• Proficiency with Google Workspace, Microsoft Office, and other common computer software

• Strong communication, organization, and attention-to-detail skills

• Dependable, professional, and patient-focused

Preferred

• 1+ year of experience using EHR systems (athenaOne preferred)

• 1+ year of experience working remotely in a high-volume inbound and outbound call environment

Job Type & Location

This is a Contract position based out of Albuquerque, NM.

Pay and Benefits

The pay range for this position is $23.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Apr 12, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.