Job Details

Job Description

Position Purpose
The Shipping and Receiving Representative is responsible for supporting daily warehouse operations, including palletizing, shipping/receiving, processing returns, and order processing. This role ensures accuracy, efficiency, and compliance with company and regulatory requirements while maintaining a safe and organized work environment.
Primary Duties and Responsibilities

• Receive, inspect, and verify incoming shipments against purchase orders and packing slips.
• Prepare, package, and palletize outgoing shipments for accuracy, safety, and timely delivery.
• Load and unload packages using proper equipment and safety procedures.
• Receive product deliveries and ensure paperwork associated with the product order is accurate.
• Inspect, process, and document all returned products according to company guidelines.
• Properly input received products into the database systems as needed.
• Receive medical supplies/products from distributors and/or suppliers and arrange or place them in the warehouse per organizational and departmental needs.
• Pick, pack, and prepare customer orders as directed by the supervisor and per company policies;this may include packing, sealing, labeling, and affixing postage to customer medical supply orders for shipping while using work devices such as hand tools, scanners, and software tools.

Inventory

• Maintain organized storage of products.
• Identify and report inventory discrepancies to the manager.

Warehouse Support

• Maintain cleanliness and organization of warehouse areas, including quarantine areas and palletizing zones.
• Operate warehouse equipment such as pallet jacks, rolling stairs, and scanners safely.
• Adhere to company policies, OSHA standards, and warehouse safety requirements.

Administrative Support

• Provide administrative support including data entry, record keeping, and communication tracking, as needed.

Ancillary Duties and Responsibilities

• Participate in general warehouse maintenance and organization.
• Operate step ladders and hand trucks within safety specifications.
• Maintain a safe work environment according to all department procedures.
• Perform other duties and responsibilities as requested, directed, or assigned.

Reporting Relationship Responsibilities

• No supervisory responsibilities.

Minimum Requirements or Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education: High School Diploma or general education degree (GED).
• Experience: 1 2 years of Shipping or Receiving experience in a manufacturing or retail environment and/or inventory/warehouse clerical experience.
• Skills:
  • Math: Intermediate level math skills, ability to calculate figures and amounts such as proportions and percentages.
  • Reasoning: Ability to solve practical problems and deal with a variety of variables. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Computer: Knowledge of Word Processing software, Excel, Access, and/or other database software.
  • Telecommunications: Ability to utilize or knowledge of call center telecommunications software.
• Licensure or Certifications required: No certifications needed.
• Work Requirement: Ability to work day shifts 8: 30 a.M-5: 00 p.M. Monday - Friday.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to walk, sit, kneel, bend, use hands to finger, handle, or feel, and talk or hear. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 50 lbs.
• Must be able to remain in a constant stationary standing position.
• Position requires frequent movement around the facility with constant work in between.
• Occasionally operates hand truck.
• Frequently uses shipping tools such as a tape gun, stapler, pen, packing inflation machine, and box cutter.
• Frequently ascends/descends, works on top of a step ladder in order to pick customer orders and restock supplies received.
• Occasionally moves, transports, positions, and/or places medical supply shipments weighing up to 50 pounds across the warehouse for various organizational and shipment needs.
• Occasionally positions self and reaches to pull medical supply shipments in the warehouse including on lower-level shelving and in cramped corners/spaces.
• Must be able to detect, determine, identify, observe, and inspect medical supply product packaging, serial numbers, identification text, and supplier information within short and long distances.
• On occasion, this position will communicate with other department members that have inquiries regarding the status of a customer's supply order. The ability to exchange accurate information in these instances is needed.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this position, the employee performs tasks in a temperature-controlled office environment under normal office conditions.
• The noise level in the work environment is usually moderate.
• The work environment involves minimal exposure to hazards or physical risks, which require following basic safety precautions.

Meet Your Recruiter

Kiran Mishra