Job Details

Senior Network Architect

If you are a motivated and reliable person with exceptional customer service skills and the ability to thrive in a fast-paced environment, come join Holston Medical Group. We are looking for friendly, courteous employees to ensure a positive patient experience and welcome a teamwork environment.

The Senior Network Architect (SNA) is responsible for leading the process that aligns the networking technology foundational components to business system initiatives. The SNA works closely with the CTO and serves as a subject matter expert (SME), possessing a broad knowledgebase with a focus on strategic technologies including Cisco Networking technologies (LAN, WAN, Data Center, VoIP, Wireless, and Security), Palo Alto, NetScaler, and similar non-Cisco technologies. Responsible for design, documentation, and administration of the end-to-end network environment.

Main Responsibilities:

• Support a highly available Cisco Medical Grade Network
• Support a highly available Cisco Call Manager telephony infrastructure
• Support wireless infrastructure and emerging 802.11 standards
• Proactively configure and maintain firmware for all network devices
• Monitor and ensure network configuration backups
• Perform daily monitoring of the network environment
• Secures the environment via patching, MFA, threat prevention, detection, and remediation
• Identify and resolve network related problems and performance issues
• Support change control and change requests received for the network environment
• Research new technologies, recommend enhancements and configuration changes to improve and optimize the network environment
• Document policies and procedures to support the network environment and participate in the design and ongoing refinement of procedures and policies (ITIL)
• Interface with users, external vendors, and customers as necessary
• Coordinate and collaborate with other Information Technology Teams
• Ability to lead a project team and mentor others via best practices
• Ability to work nights and weekends as required and participates in on-call rotation

Education/Experience:

Associate or bachelor's degree preferred (or equivalent experience) in computer science or related field

10+ years' experience in Information Technology, preferably in a progressive healthcare environment

Strong analytical and problem-solving skills

Strong team player collaborates well with others; applies knowledge to coach and mentor others

Excellent organizational, communication, interpersonal, and time-management skills with the ability to multi-task and prioritize own work

Cisco, Microsoft, CompTIA, and VMware certifications a plus

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.