Job Details

File Clerk

The File/Scanning Clerk reports to Assistant Chief of Health Information Management Service (HIMS) at James H. Quillen VA Medical Center. This position is responsible for scanning all documents into (Computerized Patient Records System) CPRS. Position will serve as File Clerk/Scanning Specialist in the Medical Records File Unit of Health Information Management Section (HIMS) with the Business Office.

Duties include the receiving, indexing, scanning, and assignment of appropriate nomenclature to health and administrative information, as assigned, accordingly on a timely basis and within established guidelines; and makes the proper disposition of documents for unavailable records for incorporation into the correct patient's record in the computerized patient records system (CPRS). Duties include, but may not be limited to the following:

• Receiving, indexing, scanning, and assignment of appropriate nomenclature to health and administrative information, as assigned, accordingly on a timely basis and within established guidelines; and makes the proper disposition of documents for unavailable records for incorporation into the correct patient's record in the computerized patient records system (CPRS).
• Performs filing of paper health and administrative documents in accordance with approved procedures.
• Retrieves and delivers records or documents from such system upon request from persons having right of access.
• Requests from and transfers records to other Veterans Health Administration (VHA) medical facilities.
• Identifies and prepares records for retention and disposition. These functions are performed under established procedure.
• Promotes a positive image of this Medical Center with emphasis on customer service by treating patients, co-workers, and medical center personnel with courtesy and respect.
• Fully protects the confidentiality of patient information, access to computer files and release of access codes, according to established guidelines and policies.
• Other duties as assigned.

Work Schedule: Monday - Friday, 07:30 a.m. to 4:00 p.m. Telework: AD-HOC may be approved Virtual: This is not a virtual position. Position Description/PD#: File Clerk / PD60567A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Conditions of employment include being a U.S. Citizen, selective service registration for males, subject to background/security investigation, participation in the seasonal influenza vaccination program, and a probationary period or trial period to evaluate fitness and public interest.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/13/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. You may qualify based on your experience and/or education as described below.

You will be rated on the following Competencies for this position: Clerical, Compliance, Encryption, Planning and Evaluating, Teamwork, Technology Application, Technology Awareness. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.