Job Details

Time & Pay Inc is seeking a detail-oriented and customer-focused Payroll Specialist to join our team. We are a locally owned payroll service bureau serving multiple clients with strict deadlines and high service expectations.

This role requires strong customer service, organization and multitasking skills. It is ideal for someone who thrives in a fast-moving environment and takes pride in their work, that is seeking a stable career that provides on the job training with plenty of growth opportunities along with a friendly supportive team.

What You'll Do

• Process payroll accurately and on time for approximately 60+ clients
• Prioritize tasks daily to ensure payroll deadlines and client expectations are met
• Enter and update payroll data including pay rate changes, deductions, tax updates, new hires, and other requests
• Upload and reconcile 401(k), HSA, and Workers' Compensation files
• Send payroll previews, follow up with clients before deadlines, and finalize payrolls
• Respond to client emails and calls professionally and promptly
• Manage frequent task switching while maintaining accuracy and organization
• Research and resolve payroll questions by reviewing system history, notes, emails, and records
• Maintain strict confidentiality of payroll information
• Identify opportunities to improve efficiency and workflow processes

What Makes Someone Successful in This Role

• Strong customer service skills (our top priority)
• Ability to prioritize competing tasks and manage interruptions without sacrificing accuracy
• Calm, organized, and professional under occasional deadline pressure
• Detail-oriented with strong follow-through
• Comfortable learning new systems and working across multiple platforms
• Curious and interested in understanding how and why payroll processes work
• Willing to explore available resources, investigate issues, and ask thoughtful questions while collaborating with team members
• Self-motivated and proactive in developing skills, improving processes, and contributing to team efficiency

Helpful Experience (but not required):

• Payroll or timekeeping experience
• Familiarity with Payentry or SwipeClock/TimeWorksPlus
• Strong Microsoft Excel skills (including data organization, basic formulas, and working with spreadsheets for data import)

We provide training for candidates who demonstrate aptitude, professionalism, and work ethic.

Compensation & Benefits

• $16-$19/hour starting range, based on experience and demonstrated ability
• Performance-based increases as client load and responsibilities expand
• PTO, Paid Holidays, and Flex Time
• Health Insurance
• 401(k) with Employer Contribution
• Monday-Friday, 8:00 AM - 5:00 PM

Why Work at Time & Pay?

Our employees consistently describe our workplace as:

• A stable, long-term environment where growth is earned and recognized
• Great Work-Life Balance with major holidays off (paid)
• Supportive Team Environment, Open Door Policy, and friendly culture
• Professional Development with unlimited learning potential opportunities
• Competitive Compensation and Robust Benefits Package

Our current average length of service is 8.5 years, with many staying until retirement. We truly value our employees and look forward to adding a new member to our team!

Time & Pay Inc is an EEO Employer - M/F/Disability/Protected Veteran Status