Carmax - 449 Pinnacle Parkway - Responsibilities: Provide exceptional customer service by guiding customers every step of the way; Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers; Check in and receive vehicles that are shipped to CarMax; complete daily scanning and reconciliation of vehicle inventory; Perform cosmetic inspections and ensure all vehicles meet CarMax Quality Standards; Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing