Job Details

• Must be willing to travel to Baltimore, MD as needed (travel expenses will be reimbursed)

Insight Global is looking for a dedicated Functional Business Analyst, focused on WFM, to support a large health system in Baltimore, MD. This health system is going through a major go-live for Infor CloudSuite Workforce Management (WFM). This person will support the transition, with a focus on Time and Attendance, Multi-View Scheduler (MVS), and compliance workflows. This role will ensure that WFM configurations align with operational needs across clinical and non-clinical departments. Primary focus will be on Multi-view Scheduling.

Key Responsibilities:
• Act as the primary liaison between business u and the WFM implementation team.
• Analyze and document current scheduling and timekeeping workflows.
• Validate WFM configurations including pay rules, rounding rules, schedule templates, and labor distribution.
• Support MVS (Multi-View Scheduler) setup and optimization for shift coverage and compliance.
• Assist with data validation for employee profiles, time clocks, and accrual balances.
• Develop and manage the UAT strategy specific to WFM modules.
• Create test scenarios and scripts for:
• Clock-in/out workflows
• Shift swaps and overrides
• Exception handling (e.g., missed punches, overtime)
• Pay rule validation
• Coordinate execution with HR, payroll, and department managers.
• Track and triage defects, ensuring resolution.
• Document outcomes and provide go/no-go recommendations.
• Provide hypercare support post-go-live, including issue resolution and user guidance.
• Monitor system performance and escalate configuration issues as needed.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ...@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Required Skills & Experience
• 5+ years of experience in Workforce Management systems
• with at least 1 year in Infor CloudSuite WFM.
• Infor WFM experience: specifically, with
• MVS (Multi-view Scheduling)
• Analytics dashboard
• Experience working for a company while they were going through implementations

Nice to Have Skills & Experience
• Prior experience supporting implementations in a hospital or health system environment.
• Time and attendance

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.