Job Details

Employee Navigator Specialist

Location: Fully Remote (Eastern or Central Time Zone Required)
Salary: $70,000 - $80,000 Base Salary

About the Role

We are seeking a senior-level Employee Navigator Specialist to support and manage approximately 40-50 active groups within a fast-paced benefits environment.

This is a technical, execution-focused position. The role centers on platform accuracy, system configuration, integrations, and reporting support - not benefits strategy or advisory services.

The ideal candidate is a confident Employee Navigator operator who thrives in high-volume settings, works independently, and understands the urgency and precision required in benefits administration.

Key Responsibilities

Group Management

• Maintain and support 40-50 active Employee Navigator groups
• Process eligibility updates, adds/terms, renewals, and plan changes
• Troubleshoot platform issues and maintain accurate system data
• Ensure ongoing data integrity and operational efficiency

New Group Implementation

• Build new employer groups end-to-end within Employee Navigator
• Configure plans, classes, rates, eligibility structures, and workflows
• Support onboarding and enrollment launches

ICHRA & Platform Integrations

• Configure and support ICHRA plan structures within Employee Navigator
• Navigate integrated systems and customized workflow environments
• Ensure accurate data flow across platforms

ACA Reporting Support

• Run 1094/1095 reports
• Identify discrepancies and coordinate necessary corrections
• Partner with internal compliance team for final oversight

Qualifications and Skills

Required

• Advanced Employee Navigator experience (full lifecycle: build + maintenance)
• Experience managing 40+ groups simultaneously
• Direct ICHRA configuration knowledge
• Platform integration experience
• Strong familiarity with ACA reporting processes
• Background in a brokerage, agency, or TPA environment

Preferred

• Experience in high-volume benefits operations
• Strong organizational skills under deadline pressure
• Clear, direct communication style
• Independent problem-solving ability

Why Join Us?

• High-impact position supporting a growing organization with strong visibility across operations, service, and compliance
• Opportunity to deepen expertise in benefits technology and integrations with an environment suited for experienced, accountable professionals

This is an excellent opportunity for a seasoned Employee Navigator specialist who enjoys high-volume execution and wants to play a critical role in operational success.