Job Details

RCM Patient Accounts Receivable Specialist

Location: Remote (Upstate, SC Preferred). This is a remote position; however, candidates must reside in the Upstate South Carolina area and be within reasonable commuting distance to our corporate headquarters in Greenville, SC, as occasional in-office presence may be required.

Employment Type: Non-Exempt, Full-Time, Benefit Eligible

Hourly Compensation Range: $20.00 $24.00 per hour Compensation is commensurate with experience, skills, and internal equity.

About the Position: The RCM Patient Accounts Receivable Specialist plays a key role within the Revenue Cycle Management team and is responsible for supporting the reduction of accounts receivable (AR) days, increasing net collections, reducing aged AR balances (120+ days), and improving overall cash collections. This position partners closely with billing vendors and third-party payors to research, resolve, and follow up on patient accounts while ensuring accuracy, compliance, and data security.

Essential Duties & Responsibilities:

• Research and resolve patient account issues by communicating with billing vendors and third-party payors to verify claim status and demographic information
• Prioritize daily workload using aging reports, account balances, and management-directed priorities
• Investigate and pursue unpaid claims with third-party payors until resolution is achieved
• Apply strong working knowledge of third-party payor rules and guidelines, with an emphasis on State Medicaid plans
• Maintain compliance with all Protected Health Information (PHI) security requirements
• Ensure consistent processing standards with a high level of accuracy and low error rates
• Collect, document, and forward account updates to billing vendors, including insurance submissions, payment postings, and removal from collections
• Respond to Requests for Additional Information (RAIs) and provide direction on next steps
• Resolve claim errors, demographic discrepancies, duplicate claims, and coverage issues within assigned work queues
• Perform additional duties as assigned to support Revenue Cycle operations

Required Qualifications:

• Experience with insurance collections, including Medicaid, Managed Care, BCBS, and Commercial accounts
• Knowledge of medical billing procedures, health plans, and claims processing
• Strong organizational skills with high attention to detail
• Proficiency in Microsoft Word and Excel
• Experience working with medical billing systems (e.g., EPIC, Allscripts, McKesson, or similar platforms)
• High School Diploma or equivalent

Preferred Qualifications:

• Understanding of medical terminology, including ICD-9 and CPT codes
• Strong professional phone presence and customer service skills
• Experience supporting multi-state or multi-location billing environments
• Advanced proficiency in Microsoft Excel

Work Environment & Physical Demands:

• Primarily sedentary role requiring extended periods of sitting
• Occasional travel to offsite or in-office meetings may be required

Why Join OBHG:

Join the forefront of women's healthcare with OB Hospitalist Group (OBHG), the nation's largest and only dedicated provider of customized obstetric hospitalist programs. Celebrating over 19 years of pioneering excellence, OBHG has transformed the landscape of maternal health. Our mission-driven company offers a unique opportunity to elevate the standard of women's healthcare, providing 24/7 real-time triage and hospital-based obstetric coverage across the United States. If you are driven to join a team that makes a real difference in the lives of women and newborns and thrive in a collaborative environment that fosters innovation and excellence, OBHG is your next career destination!

What We Offer - The Good Stuff:

• A mission based company with an amazing company culture
• Paid time off & holidays so you can spend time with the people you love
• Medical, dental, and vision insurance for you and your loved ones
• Health Savings Account (with employer contribution) or Flexible Spending Account options
• Employer Paid Basic Life and AD&D Insurance
• Employer Paid Short- and Long-Term Disability w Optional Short Term Disability Buy-up plan
• Paid Parental Leave
• 401(k) Savings Plan with match
• Legal Plan & Identity Theft Services
• Mental health support and resources