Job Title: Office CSR Reports to: SoPakco Distribution, Inc. Kingsport, TN Job Summary: SoPakCo CSR employees are expected to work as a value member of the office and warehouse operations team. As a CSR employee, you will be responsible for ensuring the highest quality of customer service, managing our warehouse inventory and learn how to us customer/warehouse management systems. Job Description/Required Skills: Responsible for inventory reconciliation Must be able to learn how to schedule customer orders. Knowledge of word processing tools and spreadsheet Provide outstanding customer service. Great attention to detail/strong organizational skills Must be able to use customer and warehouse management system. Must be able to handle fast-paced environments Assist other areas/customers when needed. Education and Experience: High school diploma or equivalent. Previous CSR experience required. Experience on AS400 and SAP is a plus Physical Requirements: Must be 18 years or older. Must have a valid driver's license. Must be able to pass all pre-employment screening.