Job Details

Are you ready to kickstart your career in the hospitality industry? Join our team as a Front Desk Operations Supervisor at Hilton! No experience is required, and we are hiring immediately. Apply now!

As a Front Desk Operations Supervisor, you will play a crucial role in overseeing front desk operations and ensuring exceptional guest service. Your responsibilities will include:

• Leading and guiding team members to deliver consistent customer service.
• Assigning tasks and providing clear instructions to your team.
• Monitoring lobby traffic and making staffing adjustments as needed.
• Effectively resolving customer complaints with grace and professionalism.
• Training and supervising new staff members, as well as assisting in their evaluation.

At Hilton, we embody our core values that have made us a leader in hospitality since 1919:

• Hospitality: Passionate about creating exceptional guest experiences.
• Integrity: Committed to doing the right thing at all times.
• Leadership: Leading in the industry and community.
• Teamwork: Collaborating as team players.
• Ownership: Taking responsibility for our actions and decisions.
• Now: Operating with urgency and discipline.

We are looking for individuals who demonstrate key attributes such as:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Working for Hilton means being part of a leading global hospitality company that spans a wide range of accommodations—from luxurious hotels to mid-priced options. For nearly a century, we have been dedicated to providing outstanding guest experiences with a team that is at the heart of it all.

Come and be a part of our vision to share the light and warmth of hospitality with the world. We welcome applicants of all backgrounds, including minorities, women, disabled individuals, and veterans.