Job Details

A leading electronic signature company is looking for a customer support professional to provide proactive assistance to customers. This remote position requires fluency in both Portuguese and English, with a minimum of 2 years' related experience in a customer-facing role. Responsibilities include troubleshooting inquiries about products, account access, and document workflows, along with identifying opportunities to improve customer satisfaction. Ideal candidates will have strong communication skills and the ability to work collaboratively.

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