[Billing / Accounts Receivable / Remote] - Anywhere in U.S. / Up to $25.96 per hour / Medical, dental & vision / 401k / PTO - As a Collections Specialist at MCI Group, you will: Manage a portfolio of delinquent accounts and initiate collection efforts through phone calls, emails, and letters; Accurately document all collection efforts and maintain a high level of confidentiality; Utilize skip-tracing tools to locate and contact customers; Negotiate payment arrangements and settlements with customers; Monitor payment plans and ensure timely payments are made; Review and analyze accounts for potential legal action; Continuously update and maintain customer information in the database; Identify and report any issues or trends to management...Hiring Immediately >>