Job Details

A leading educational software provider is seeking a Support Analyst to join their WinCap support team remotely. The successful candidate will provide exceptional application support for the WinCap School Financial Management software. Key responsibilities include managing customer inquiries, handling escalated support tickets, and offering trainings for client webinars. Applicants should possess a Bachelor's degree in accounting or relevant experience, along with strong customer service, analytical, and communication skills. The position offers a starting salary between $55,000 - $70,000/year, based on experience.

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