Job Details

Quality Control Auditor (remote)

  2026-02-06     Hilltop Holdings     all cities,AK  
Description:

Quality Control Auditor

PrimeLending is a leading national home lender focused on empowering the pursuit of homeownership. We are seeking a Quality Control Auditor to be responsible for the ongoing review of mortgage loans, branches originated and processed within the company. The objective is to evaluate compliance with state and federal requirements, agency and investor regulations, as well as, established internal operating policies and procedures. This position is independent of the production, underwriting and closing departments.

This is a remote position.

Responsibilities

Perform pre-close, post-close and/or targeted loan reviews on a regularly determined timeframe based on agency or investor requirements releasing any known defects to the area of responsibility (AOR)

Establish and adhere to annual audit schedules; assess timely and accurate completion of tasks and documentation

Process daily requests and confirm or deny actions taken to address known loan defects; determine if the loan meets eligibility and underwriting requirements

Coach, mentor and assist staff with answering questions pertaining to audits

Validate underwriting decisions were adequately derived with all documentation required to support the decision was contained within the electronic loan file

Review appraisals for accuracy and completeness; provide effective performance feedback based on results of reviews

Establish and maintain tracking documentation and tools, as well as final action summaries

Monitor action reports; take appropriate steps when necessary to address findings

Maintain communication with internal and external contacts; identify issues and communicate findings to management or appropriate personnel

Utilize internet sites for research and source information

May conduct onsite audits of individual branches which requires travel monthly

Other duties as assigned or required

Qualifications

High School Diploma required

Minimum 5 years mortgage processing, underwriting, servicing, production, or combination of experience depending on specialty area of quality control focus

Knowledge of HUD, NMLS Registry, customer privacy and other mortgage related regulatory licensing and legal requirements preferred

Excellent communication skills, both verbal and written

Demonstrated ability to interact effectively with various levels within the organization

Ability to demonstrate excellent detail orientation, critical thinking and analytical skills

Strong detail orientation and analytical skills

Ability to meet deadlines and adapt quickly to a rapidly changing environment

Strong PC skills, including Microsoft Office suite

Demonstrated judgment and decision making ability

Strong customer service orientation

Displays time management, organizational and problem-solving skills


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