Job Details

[Customer Service / Remote] - Anywhere in U.S. / Up to $21 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Relations Specialist at GN ReSound, you will: Handle consumer inquiries via phone and email regarding manufacturer policies and product information; Direct consumers to Hearing Care Professionals for answers to their inquiries as appropriate; Research inquiries by consumers regarding history of hearing aids, accessories, and parts; Perform outbound calls to consumers who require follow-up on inquiries; Collaborate with local customer facing departments as necessary to resolve consumer issues and maintain positive customer relationships; Document all consumer interactions in systems designated by the company...Hiring Immediately >>