Job Details

A leading global elevator company seeks a Sr Manager, Service Quality Expert to join their team. This remote role involves optimizing service quality, resolving key account issues, and conducting field training. Candidates should have a Bachelor's degree and relevant experience, with a strong focus on customer service and problem resolution skills. Familiarity with Otis IT systems and a background in supervision are preferred. The company offers competitive benefits, including a 401(k), paid vacation, and tuition reimbursement.

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