Job Details

OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. OneSource Virtual's global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. Find your company's solution at www.onesourcevirtual.com.

Position Summary/Objective

The Benefit Reconciliation Specialist is responsible for supporting and servicing internal and external Benefit Services customers using Workday and Cobrapoint technology. Service teams: Benefit Administration/Call Center, Reconciliation, COBRA/Direct Bill

Essential Functions/Duties/Responsibilities

• A well-rounded Excel guru ready to join the Benefits team in a growing company.
• You will assist the manager and specialists in tracking benefits information through data processing tools
• Process member applications by reviewing data for deficiencies
• Assign codes to data
• Establish data entry priorities, and resolving discrepancies by using departmental policies and procedure.
• Verify entered data by reviewing, correcting or updating data assisting in the regulatory submission and reply transactions

Competencies

• Effective communication skills via telephone, email and in-person
• Must be willing to adapt and display positive attitude
• Ability to work independently and as part of a team
• Must value and promote team spirit, have outstanding interpersonal skill set; exhibit professionalism within the workplace
• Maintain punctuality and adherence to set schedule with extra hours as needed
• Must be able to cope in fast-paced, demanding environment and manage sensitive, confidential issues.
• Analytical skills; strong research and follow up skills
• Ability to multi-task
• Must value and promote team spirit, have outstanding interpersonal skill set; exhibit professionalism within the workplace; maintain punctuality and adherence to set schedule with extra hours as needed; have solid research and follow-up skills
• Must be able to cope in fast-paced, demanding environment and manage sensitive, confidential issues

Supervisory Responsibility

This role does not have supervisory responsibilities

Qualifications and Experience

• HS Diploma required
• 2-3 years of customer service or related experience and/or training
• Data entry proficiency
• Maintains files of enrollment forms and other documentation
• Competent and detail oriented individual
• High working knowledge of Excel processes and tools
• Able to develop system and further tools within Excel, as well as utilize existing tools
• Position offers flexible hours

Preferred Skills

• Bachelor's degree preferred

#LI-REMOTE

You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.