Job Details

Job Description

Strategic Digital Performance

At Olomana Loomis ISC, social media isn't just content - it's storytelling with purpose. We're looking for a Social Media Manager who understands how to blend creativity, analytics, and cultural relevance to create work that resonates and performs.

The ideal candidate knows how to craft a brand's voice across platforms, spot emerging trends before they peak, and build authentic communities that move people. If you're equal parts strategist, creator, and analyst - and you love the fast pace of agency life - we'd love to meet you.
Personality, Work Experience & Skills

We are looking for you if you are:

• A Strategic Thinker - You develop platform-specific strategies that align with business objectives, and you can interpret data to inform decisions and guide content performance.
• Performance-Driven - You know how to measure and optimize social media impact using tools like Meta Business Suite, Google Analytics, and platform-specific insights.
• Digitally Fluent - You understand the relationship between social, paid media, SEO, and web performance. You don't work in silos-you connect the dots.
• Culturally Grounded - You bring sensitivity and insight to local context, especially in Hawai'i. You know that effective storytelling starts with deep listening and respect.
• Collaborative by Nature - You enjoy working with creatives, analysts, and strategists. You give and receive feedback to raise the bar.
• Resourceful and Bold - You experiment, iterate, and act. You're not afraid to pitch new ideas-and you're equally ready to prove their worth.

• Develop and execute social media strategies that align with client goals, audience insights, and platform best practices.
• Build and manage monthly content calendars, ensuring thoughtful sequencing and integration with campaign objectives.
• Stay on top of social trends, competitive shifts, and cultural moments - and translate them into timely opportunities for clients.

• Publish, schedule, and oversee content across all major platforms.
• Maintain consistent brand voice, tone, and visual integrity for each client.
• Optimize posts for each platform (formatting, captions, hashtags, timing, etc.).
• Manage day-to-day channel operations with accuracy and agility.

• Track KPIs including reach, engagement, CTR, watch time, and audience growth.
• Prepare performance reports with actionable insights - not just data.
• Test, refine, and evolve content types to continually improve results.

• Monitor comments, messages, and conversations to foster positive engagement.
• Identify and escalate potential issues; support crisis-related social communications as needed.
• Engage with influencers, partners, and relevant accounts to build authentic community and expand reach.

• Work closely with content creators, designers, writers, and video teams to bring ideas to life.
• Partner with account managers and clients for approvals, feedback, and campaign alignment.
• Support paid media efforts by aligning organic content with paid strategies.

• Experience in paid social media and boosting campaigns
• Skills in social listening, community management, or reputation response
• Minimum Bachelor's degree in Communications, Public Relations, Journalism, Marketing or related field
• Experience in paid social media and boosting campaigns
• 7 years of progressive work experience in marketing, communications and public relations
• Work experience in an agency desirable

• Detailed command of written English, word choice, tone, grammar, punctuation, spelling
• Demonstrated experience with social media platforms: Facebook, Instagram, Twitter, LinkedIn
• Use of project management systems such Asana and Workamajig

• Keen attention to detail, organization and excellent math and problem solving skills
• Strong interpersonal communication skills
• Both leadership and team player qualities are essential
• Entrepreneurial spirit, youthful energy but mature mindset
• Familiarity of local history, culture and marketplace a must
• Ongoing love of learning highly desirable

• Familiarity with Hawai'i's communities and local nuances
• A background in brand building, media relations, or public affairs

• Parking subsidy or monthly Bus Pass
• 401(k) with Company Match
• Health Insurance coverage (including Acupuncture and Massage) paid by employer
• Group Term Life Insurance
• Supplemental Insurance available
• Flex Spending Accounts (Medical and Dependent Care)
• Year-end performance bonus
• Paid Vacation, Holiday and Sick Pay
• Professional development supported

• The screening process includes interviews, written and math tests, reference checks and a background check. If hired, you will be in good company as your colleagues have all gone through the same screening process.
• Candidates must be ready to begin work within a month of offer; therefore only candidates currently on island (or en route to return/relocate to Hawaii) will be considered.