Job Details

JOB SUMMARY:

The Billing & Data Control Specialist ensures timely and accurate billing of electric, solar, and broadband services. He/she will also manipulate data and manage devices within the Tantalus Advanced Metering Infrastructure System and NISC Meter Data Management Systems.

ESSENTIAL FUNCTIONS:

• Issue/Perform re-reads and investigations as needed
• Prepare daily billings utilizing MDMS, NISC, and Tantalus software
• Prepare final bills to be deducted from deposits for residential and industrial
• Input contracts and tax-exempt certificates
• Perform billing adjustments and prepare updated billing statements
• Verify temporary pedestal charges
• Perform daily review of meter shop test report and dashboard
• Create remote disconnect, ARM, and meter exchange orders
• Maintain accounts for Green Power Provider and Solar Community credits
• Update daily AMR readings
• Monitor and maintain service orders
• Schedule and verify daily billings
• Authenticate monthly billing schedules and readings
• Daily editing and monitoring of the Meter Data Management System
• Daily monitoring of the Tantalus AMI System
• Prepare monthly billing for voice, video, and broadband services
• Perform all functions associated with the reconciliation and billing of street and security

ADDITIONAL RESPONSIBILITIES:

• Perform other duties as requested or assigned
• Must maintain a valid driver's license from state of residence
• Must be available for after-hours work which would include working fair share of all necessary overtime
• Ability to maintain reliable, predictable, and reasonable attendance

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to positively contribute to a culture of innovation and collaboration strongly desired
• Ability to analyze broad data sets and provide actionable insights
• Must possess strong data processing and software skills, including but not limited to Microsoft Office and enterprise billing software
• Must have a strong math background
• Must have a general knowledge of all departmental functions and policies
• Experience designing/developing reports and dashboards, Tableau, or equivalent BI products a plus
• Must have manual dexterity and the ability to perform data entry functions on a computer
• Must have the ability to apply common sense and reasoning to carry out instructions furnished in a written or oral form
• Embraces relevant technology and actively improves skills through informal and formal learning

PHYSICAL REQUIREMENTS:

Constant sitting, handling, fingering, feeling, fine manipulation, vision, static position (head and neck), talking, hearing, use of arm/hand for machine control operation. Frequent reaching is required. Occasional lifting of less than 10 lbs.

WORKING CONDITIONS:

Indoor climate-controlled office environment with appropriate lighting

QUALIFICATIONS:

• High School diploma or equivalent required
• Advanced mathematical reasoning and problem-solving skills required
• Associate degree or higher preferred
• Prior experience using NISC, IVUE, and/or other billing software applications preferred
• Three years' experience in utility billing preferred

BrightRidge wishes to be in full compliance with the Americans with Disabilities Act. In accordance with the Act, we will make reasonable accommodation to any person who needs such accommodation, whether a new hire or a current employee, assuming that the person is fully qualified for the position.

These essential job functions are not to be construed as a complete statement of all duties performed. Since jobs tend to change over time, Employees will be required to perform other job-related marginal duties as required without a formal update of the job description.

Only qualified applicants are considered.

EEO/M/F/TNDFWP/VETS