Job Details

Sr Operations Analyst (Remote - Florida)

  2026-02-04     Maximus     all cities,AK  
Description:

Overview

We are seeking a detail-oriented and analytical professional to support the Florida Healthy Kids Program, working closely with Florida CHIP. This is a remote role open to Florida residents that requires someone who can evaluate our business operations through reporting, processreview, and data analysis. The ideal candidate will be able to review large datasets, identify trends or gaps, and provide clear, strategic recommendations to improve overall performance and program outcomes.

Location & Working Time

City: Tallahassee, FL; Country: United States. Working time: Full-time.

Responsibilities
  • Coordinate internal and external communication and change processes, act as the primary point of contact.
  • Work with functional area directors/managers and subject matter experts to define specific change requirements.
  • Understand business problems and opportunities in the context of the requirements.
  • Increase effectiveness of project documentation such as reports and client communication.
  • Obtain status updates and resolve questions from operational areas.
  • Draft clear and comprehensive business process documentation to support operational activities.
  • Analyze and provide recommendations for internal process improvements.
  • Perform other duties as assigned by management.
  • Develop solutions to a variety of complex problems.
Minimum Requirements
  • Bachelors degree in a relevant field and 5+ years of relevant professional experience, or an equivalent combination of education and experience.
  • Advanced degree or professional designation preferred.
  • Familiarity with the Florida Childrens Health Insurance Program (CHIP) required.
  • Experience working with large datasets, including the ability to analyze trends and identify issues required.
  • Strong process-improvement mindset with the ability to identify gaps and provide clear, actionable recommendations.
  • Experience collaborating with community organizations, leadership teams, vendors, clients, and other key stakeholders required.
  • Proven ability to work independently as a self-starter without the need for micromanagement.
  • Florida residency required.
  • Must be willing and able to work a shift between 7:30am-7:30pm Eastern Standard Time (EST), Monday-Friday.
Home Office Requirements
  • Internet speed of 25 Mbps or higher.
  • Connectivity to the internet via either Wi-Fi or Ethernet patch cable to the home router.
  • Must currently and permanently reside in the Continental US.
EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximuss total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicants salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment processincluding accessing job postings, completing assessments, or participating in interviewsplease contact People Operations at ...@maximus.com.

Salary Range

Minimum Salary: $100,000.00; Maximum Salary: $130,000.00

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