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The Office Manager manages a variety of office functions, including but not limited to clerical work, data maintenance, and department operations. Establishes work procedures and standards to improve efficiency and effectiveness of assigned operations.
Department Specific Functions
• Support the Sr. Manager of Business Operations to ensure seamless execution of administrative operations within the department.
• Ability to exercise independent judgment, diplomacy, and confidentiality in daily activities. Ability to work with highly confidential and sensitive issues such as salaries, evaluations, and staff or faculty issues.
• Streamline administrative processes for all immigration visas.
• Department liaison for all credentialing processes (UMH, JBHH, Provider enrollment, UMMG)
• Assists SMBO in the recruitment, onboarding and offboarding of all faculty and staff.
• Coordinates the onboarding for all departmental externs and volunteers.
• Manages SMBO calendar and approves/declines meeting requests on their behalf to ensure schedule is aligned to meet upcoming deadlines and/or priorities.
• Uses critical thinking skills and judgement to respond to support the SMBO, ensuring the confidential handling of information, correspondence, and communications, including incoming, outgoing, and electronic communications to support the SMBO.
• Ability to prioritize and/or manage multiple projects and/or special assignments championed by the SMBO and SAO with little supervision.
• Leads the planning of quarterly employee engagement activities.
• Oversees and develops the quarterly departmental newsletter.
• Leads the planning of Departmental Orientation quarterly.
• Oversees the scheduling of Faculty and Staff headshots as well as updating the department faculty directory.
• Independently creates memos, reports, presentations, project timelines and documents for distribution to members of various divisions or meetings on behalf of SAO and the department.
• Provides Department-wide business operations support services as needed.
• Supports SMOB and SAO with deadlines for organization and health system requirements related to clinical duties, licensing, credentialing, and other professional requirements.
• Organizes and conducts departmental events, as needed.
• Requires exceptional organizational and critical thinking skills with strong ability to work independently, making decisions on departmental issues in the absence of the SMBO.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
MINIMUM QUALIFICATIONS
Education:
High School Diploma or equivalent
Experience:
Minimum 5 years of relevant experience. Any relevant education, certifications and/or work experience may be considered.
Knowledge, Skills and Attitudes: