Job Details

Our Client, a Aesthetics and skincare solutions company, is looking for a Credit Manager for their Nashville/Johnson City, TN (local preferred) or Remote location.Responsibilities:The Credit Manager is responsible for managing the company's credit risk and collections processes to ensure timely payment, healthy cash flow, and minimized bad debt exposure. This role oversees customer credit evaluation, accounts receivable collections, dispute resolution, and related policies, while partnering closely with Sales, Finance, and Customer Service to support business growthImplementing and reviewing the company's credit and collection policies and proceduresManaging and overseeing the collection of outstanding debts from clients and customersCommunicating with customers regarding their accounts and any overdue paymentsManage the end to end collections process to ensure timely payment of outstanding invoices.Develop and execute collection strategies to reduce delinquency and improve Days Sales Outstanding (DSO).Oversee escalations for past due accounts, including payment plans, account holds, and referrals to external collection agencies or legal counsel as needed.Resolve billing issues, disputes, and short payments in coordination with internal teams.Resolving customer queries and disputes related to invoicesPrepare regular reports for leadership on credit exposure, overdue accounts, and collectionNegotiating repayment plans with customers when necessaryEnsuring compliance with local, state, and federal laws regarding collections and credit practicesContinuously improve credit and collections processes, tools, and controls.Implement best practices and automation to enhance efficiency and scalability.Lead, mentor, and develop credit and collections teamOther job duties as assignedRequirements:Bachelor's degree in Finance, Accounting, Business, or a related field (or equivalent experience).[5+] years of experience in credit, collections, or accounts receivable, with at least [2+] years in a supervisory or managerial role.Strong understanding of credit analysis, collections strategies, and AR processes.Proven ability to reduce delinquency and improve cash flow.Excellent communication, negotiation, and conflict resolution skills.High attention to detail and strong analytical skills.Excellent Communication skillsCredit risk assessmentCollections strategy and executionFinancial analysis and reportingCross functional influencePolicy development and governanceCustomer centric problem solvingLeadership and team developmentBA/BS degree in Finance, Business or equivalent practical experienceWhy Should You Apply?Health BenefitsReferral ProgramExcellent growth and advancement opportunitiesAs an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.