Job Details

Vacancy Name
IT Manager

Vacancy No
VN1018

Target Staff Type
Volunteer/Supported

Work Location
JAARS Waxhaw or Remote

FTE
1.000

Position Summary

We are seeking a versatile IT Manager with strong technical writing and project management skills to join our international faith-based organization. The ideal candidate will be responsible for overseeing IT operations, managing projects, and creating comprehensive technical documentation. This is a volunteer/supported position and a member of the Information & Digital Technologies team reporting to the Director of Information Technology.

Position Responsibilities

• Lead and manage the IT department, ensuring efficient and effective operations.
• Plan, execute, and oversee IT projects, ensuring they are completed on time, within scope, and within budget.
• Develop and maintain detailed project plans, schedules, and status reports.
• Create clear and concise technical documentation, including user manuals, system documentation, and training materials.
• Collaborate with cross-functional teams to gather requirements and ensure successful project delivery.
• Implement and maintain IT policies, procedures, and best practices.
• Monitor and manage IT infrastructure, ensuring high availability and security.
• Provide technical support and guidance to team members and end-users.
• Stay current with industry trends and emerging technologies to recommend improvements and upgrades.

• A deep and growing walk with the Lord Jesus that includes your personal spiritual growth and the ability to support others in their spiritual growth.
• Embrace the vision, mission, and core values of JAARS.
• Proven experience as an IT Manager, Technical Writer, and Project Manager.
• Strong knowledge of IT infrastructure, systems, and applications.
• Excellent project management skills, with experience using project management tools and methodologies.
• Exceptional technical writing skills, with the ability to create clear and user-friendly documentation.
• Strong problem-solving and analytical abilities.
• Excellent communication and interpersonal skills.
• Relevant certifications (e.g., PMP, ITIL, CompTIA Project+) are a plus.