Job Details

New York, NY ; Remote

Star is a global consultancy that connects strategic endgames, strategy, design and engineering services to help companies accelerate product innovation and achieve their business goals. With over a decade of constant compound annual growth, we are rapidly expandingour consulting services, geographic footprint and industry expertise. The role of the Client Account Executive will be instrumental in getting us there.

Star works for businesses in a variety of industries, including Healthcare & Life Sciences (HCLS), Advertising & Adtech, Automotive & Mobility,, and FinTech globally. Our clients include multiple global pharma & Med Tech companies, WPP, BMW Group, SAIC, Lufthansa, Denso, NIO, Panasonic, AppyWay, Zeiss, Walmart and Dolby, amongst many others.

We support our clients in every step of their digital journey. Through co-creation, we guide them from ideation and concept crafting to full-stack development. We always remain focused on supporting our clients, whether enterprise customers, investors or start-ups, to win the hearts and minds of their (end) customers.

At Star, we blend strategy, insights, design and engineering into a seamless workflow devised to support our clients - no matter how long or complex their journey. We anchor everything we do in clear and compelling endgames, which in turn enable our multidisciplinary teams to create superior solutions and support impressive commercial returns for our clients.

Star is truly global in its footprint and its outlook. That is why we are the first major consulting company with no single headquarters. Instead, clients have many routes to Star, spanning Silicon Valley, London, Munich, Copenhagen, Tokyo, Kyiv, Wroclaw, and other vibrant design, technology and creative nuclei of the world. Our spirited and growing strong Star Crew takes great pride in working side by side with their trailblazing counterparts at some of the largest enterprise clients and global brands, with highly profitable mid-market players, as well as the world's most disruptive "unicorn" startups.

Our passion is to make every great person, every great idea and every great company shine. That's why we're called Star.

We are looking for you!

We are seeking a high-performing Client Account Executive to lead important HCLS accounts. Reporting to the Global Head of Healthcare & Life Sciences at Star, this strategic role combines client-facing account leadership with the opportunity to help shape the future of our adtech practice and our account management team.

In this role, you will build and foster enduring client relationships, becoming a trusted advisor who understands the client's specific business goals and challenges. You'll craft comprehensive account plans that map a course for long-term success and growth, fostering a strong partnership with the client. You'll play a key role in identifying new sales opportunities, collaborating with the sales team to develop winning proposals and closing deals. You'll proactively identify new service offerings and solutions to drive revenue growth while also monitoring and analyzing key performance indicators (KPIs) to track client satisfaction, project profitability, and revenue generation. To stay ahead of the curve, you'll keep abreast of industry trends, competitor activity, and key client developments, translating those insights into strategic recommendations.

Beyond account leadership, you'll contribute to the overall development of our account management function for Star.

Skills and experience you can bring to this role!

You must:

• Minimum Bachelor's degree - business, engineering, and marketing background is a plus.
• Minimum 5+ years of experience in client account management, business development, or a similar role in an HCLS consulting industry.
• Strong understanding of core Healthcare & Life Sciences (HCLS) business processes and the technology ecosystem that supports them, including EHR/EMR systems (Epic, Cerner), clinical trial platforms (CTMS, EDC, RTSM), pharmacovigilance and safety systems, regulatory and quality systems (eQMS, RIMS), and commercial/medical affairs tools (CRMs, MLR, medical information platforms). Solid familiarity with cloud platforms (AWS, Azure, GCP), API-based integrations, data platforms/lakes, analytics, and modern application architectures. Ability to translate HCLS customer needs into digital, data, and AI/ML solutions.
• Proven track record of exceeding sales targets and growing client accounts.
• Experience leading and mentoring cross-functional teams, with the ability to foster a collaborative and high-performing work environment.
• Strong executive presence with the demonstrated ability to manage complex stakeholder relationships, including senior executives and technical leaders.
• Strong negotiation and conflict resolution skills, with the ability to navigate complex client dynamics.
• Strong problem-solving skills, with a proactive approach to identifying and addressing potential issues before they escalate.

Nice to have:

• The ability to identify and leverage emerging industry trends and technologies to create innovative solutions for clients.
• Exposure to real-world data/real-world evidence systems, interoperability frameworks (FHIR, HL7), payer/claims systems, and connected health/IoMT solutions. Understanding of GenAI and agentic AI applications in clinical, safety, and commercial workflows. Experience with regulatory compliance standards (HIPAA, GxP, 21 CFR Part 11) and emerging SaMD/AI-in-health guidelines. Familiarity with omnichannel engagement platforms, digital front-door solutions, and cloud cost-optimization practices in HCLS environments.
• Existing relationships with technical leaders and staff within HCLS Industry.
• Attendance at any leading HCLS industry events within the past year.
• Published thought leadership in any of the leading HCLS industry publications.

What you'll get

Regardless of your position or role, we have in place a wide array of benefits, including flexible working (hybrid/remote models) and generous time off policies (unlimited vacations, sick and parental leaves) to make it easier for all people to thrive and succeed at Star. On top of that, we offer an extensive reward and compensation package, intellectually and creatively stimulating space, health insurance and unique travel opportunities.

Your holistic well-being is central at Star. You'll join a warm and vibrant multinational environment filled with impactful projects, career development opportunities, mentorship and training programs, fun sports activities, workshops, networking and outdoor meet-ups.