Job Details

First Watch Restaurant Manager Opportunity

First Watch is the fastest growing Breakfast, Brunch, and Lunch concept in the country with over 400 units and is looking for restaurant managers. Capstone Concepts has 11 franchised locations in Tennessee and Asheville, North Carolina. Do you love mornings, the smell of bacon, and most importantly an innate passion for serving others? Then we could be your new family! A few of the perks? Not just the coffee but also home by sundown, no night shifts ever, and many growth opportunities. As we grow, you grow! We love to promote from within and we offer extremely competitive benefits to our salary and hourly team members. We are looking for General Managers, Assistant General Managers, and Caf Managers for all locations.

The restaurant manager's primary purpose is to assist the general manager in developing restaurant management and hourly staff to build and increase sales over the previous year and improve profitability, while ensuring employee and guest satisfaction, without compromising the integrity or culture of the concept. A successful manager will demonstrate the following competencies required to achieve the desired outcomes from their contributions to the mission statement.

Essential duties include:

• Supporting the mission, vision, and values of First Watch Restaurants through all they do in their role every day.
• Providing management coverage and direct supervision of operations in an individual restaurant.
• Exercising basic shift-to-shift financial control to meet the restaurant sales, revenue, and profitability goals.
• Meeting or exceeding period budget and profitability goals.
• Providing hands-on leadership when working in unit.
• Working all positions and providing team feedback daily.
• Providing efficient and professional service to meet or exceed customer expectations.
• Responding to customer feedback and handling customer concerns/needs.
• Ensuring all policies, procedures, and training for team members are being followed.
• Participating in certification of team members.
• Developing Black Hat and Black Apron team members.
• Setting standards so the restaurant maintains the highest level of cleanliness.
• Participating in bi-weekly manager meetings to set and enforce standards.
• Ensuring all team members follow Capstone Concepts' uniform standard.
• Supervising food handling procedures and operational processes.
• Ensuring safe working conditions as required by OSHA and federal, state, and local governing bodies.
• Verifying and completing all paperwork on a daily basis.
• Managing all internal/external communications in a timely and effective manner.
• Following up and verifying all cash deposits are made daily.
• Ensuring the unit has proper supplies while maintaining period budget.
• Following up on food cost issues and implementing plans to be under gap by .6%. Bi-weekly food inventory completed with General Manager. If Gap is greater than .7%, weekly food inventories completed.
• Ensuring daily timekeeping is accurate.
• Assisting General Manager in scheduling and payroll.
• Assisting in weekly, mid period, and end of period administrative work.
• Being ready for white glove inspections.

Qualifications:

• 3 years management in a full-service restaurant
• 2 years at assistant manager level
• Can work in a high-stress environment
• Heavy kitchen experience
• Proficient in Microsoft Office products
• Organized
• Hands-on leadership style
• Valid driver's license and personal vehicle insurance
• Ability to motivate and develop team members
• Good written and verbal communication skills
• Time management skills and ability to multitask
• Ability to make good decisions and find alternative solutions

Benefits:

• Never have to work a night shift!
• Competitive pay and benefits
• Excellent training
• Opportunities to advance

Essential physical requirements:

• Ability to walk and stand throughout the entire shift of approximately 10 hours.
• Ability to continuously reach, bend, stoop, wipe, and carry objects.
• Ability to lift a maximum of 50 pounds.
• Cognitive abilities to reason, solve problems, and manage conflicting priorities.

Equal Opportunity Employer. All employment decisions are based on merit, qualifications, and abilities. We do not discriminate in our employment opportunities based on race, color, religion, sex, national origin, age, disability, marital status, veteran status, citizenship, sexual orientation, gender identity or expression, or any other characteristic protected by law.