Job Details

OverviewPOSITION SUMMARY:The incumbent in this position is responsible for overseeing food preparation on all shifts for an assigned food outlet to ensure quality food and guest satisfaction. Coordinates with front-of-the-house staff to ensure effective coordination of service in order to achieve Hard Rock Casino service goals.ResponsibilitiesESSENTIAL FUNCTIONS:(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)* Creates an atmosphere that induces guests to make Hard Rock Casino Northern Indiana their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.* Hires, trains, motivates, evaluates and supervises staff to ensure that team members receive adequate guidance and resources to accomplish established objectives.* Establishes and maintains training and development procedures to ensure superior guest service standards are achieved.* Maintains department objectives, standards, guidelines and budget to ensure proper management of department.* Monitors food purchasing, staffing, food preparation and food inventory in order to control food and labor cost and waste, ensuring adherence to the budget.* Monitors and evaluates food preparation by observing cooking techniques and tasting results to ensure food quality and consistency according to standards.* Assists in developing menu changes to ensure variety and food quality.* Monitors and advises on storage of food items to ensure quality of food and compliance with health requirements.* Operates, maintains and oversees operation of all kitchen equipment, including, but not limited to slicers, grinders, patty machines on a daily basis.* Attend and participate in meetings, completing follow-up as assigned.* Perform work regularly and predictably.* Responsible for cleaning and sanitizing work and public spaces.* Other duties as assigned.QualificationsEDUCATION AND /OR EXPERIENCE REQUIREMENTS:(Related education and experience may be interchangeable on a year for year basis)This knowledge and these abilities are typically acquired through a minimum of 8 years progressive food preparation experience, or through the completion of a culinary arts degree or accredited apprenticeship and 4 years of progressive food preparation experience with at least 1 year in a supervisory capacity.Additional DetailsADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):* Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.* Must successfully pass background check.* Must successfully pass drug screening.* Must be at least twenty-one (21) years of age.* Must be able to work holidays and weekends, as well as flexible shifts.KNOWLEDGE OF:* Pertinent federal, state, and local laws, codes, and regulations.* Standard safety and sanitation practices for food and beverage service.* Food, food product, food preparation, etc.* Standard safety and sanitation practices for food and beverage service.* How to prepare stocks, soups, mother sauces, all varieties of meat including veal, pork, beef, lamb, poultry, game and seafood.* Complete understanding of kitchen operations.* Demonstrated organizational skills, budgeting experience and full understanding of financials.ABILITY TO:* Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.* Communicate clearly and concisely, both orally and in writing.* Be flexible to work varying shifts and time schedules as needed.* Deliver programs which create a service level of excellence for internal and external guests.* Communicate effectively with all levels of team members and outside contacts.* Act professionally with a constantly changing internal and external environment.* Monitor and control cash flow and security of assets.* Link scheduling to customer flow.* Observe and direct actions of subordinates monitor all activity within the dining room and to inspect and maintain areas for which responsible.* Use all tools associated with the position including but not limited to knives, slicers and choppers.* Review and comprehend recipes and other necessary documentation.* Inspect quality of all food items.Age Requirements21+