Job Details

The MSA performs duties related to support of services on the inpatient med-surgical, critical care, psychiatric, extended, and PACU care units of the hospital. The employee performs clerical/administrative duties that support the inpatient care processes during the length of stay. The MSA is an integral part of the interdisciplinary team and provides support for the care process across the division.
Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf
Duties Include but are not limited to: The inpatient MSA is responsible for interpreting and verifying provider orders and securing hospital follow up appointments for discharged patients. receiving admissions and lodgers, performing patient discharges, inter-ward transfers and transfers to other facilities. Employee must monitor both inpatient and outpatient appointments, have appointments cancelled and rescheduled; sends patients to X-ray, lab, EKG, and other clinics. Prioritizes events that arise throughout the day and coordinates the Units daily schedules; serves as the unit main point of contact and information. Employee receives multiple calls and provides information to various medical staff, clinics, and patient families; provides orientation to staff, patients, and visitors; performs data entry in VISTA and CPRS, Bed Management System, and patient wristband information. Builds and updates medical records and extracts information for review. Utilizes Microsoft Office, Word, Excel, and Outlook; performs office work such as document scanning, filing, faxing, copying, and ordering supplies and forms. Employee performs clerical and administrative work in support of the care and treatment given to patients on an inpatient unit of the medical facility such as Hospice, Surgical, Medical, Telemetry, Oncology, Psychiatric, Progressive Care Unit, Intensive Care Unit, and the Operating Room. Employee must use knowledge of medical terminology, diagnostic coding procedures, medical abbreviations and symbols necessary for accurately interpreting, and executing doctor orders, and the ability to fully understand and carry out assignments given by a professional staff member. Employee is knowledgeable of medical center's safety and fire protection plan, disaster and evacuation plan, and infection control guidelines for inpatient units.
Work Schedule: 3:30pm - 12:00am with rotating weekends and holidays
Recruitment Incentive (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Pay: Competitive salary and regular salary increases
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA.
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement).
Remote: This is not a remote position.
Telework: Not Available.
Virtual: This is not a virtual position.
Functional Statement #: 61008F, 60763F.
Financial Disclosure Report: Not required.