Job Details

Employer Industry: Insurance Services

Why consider this job opportunity

• Salary up to $17/hr
• Opportunity for career advancement and growth within the organization
• Supportive and collaborative work environment
• Work-life balance with a flexible schedule
• Recognized as a Great Place to Work® and listed among America's Greatest Workplaces
• Chance to make a meaningful impact by assisting individuals in need

What to Expect (Job Responsibilities)

• Provide exceptional customer support on the employer's temporary housing line, assisting policyholders, adjusters, and partners
• Handle inbound calls and process hotel extensions while addressing housing-related inquiries
• Accurately enter new housing claims into the system and monitor inbound emails for claim questions
• Update and maintain the hotel database to ensure accuracy and uniformity
• Audit hotel folios and related claims for billing accuracy and compliance

What is Required (Qualifications)

• Minimum of four (4) years of experience in claims processing or related business experience
• Bachelor's degree or equivalent from an accredited college or university preferred
• Working knowledge of billing and reconciliation systems, claim systems, and insurance products
• Excellent oral and written communication skills, including presentation abilities
• Strong analytical, problem-solving, and organizational skills

How to Stand Out (Preferred Qualifications)

• Experience in the insurance or finance industry
• Proficiency in Microsoft Office products, particularly Excel
• Ability to maintain confidentiality and work in a team environment
• Excellent judgment and discretion in handling sensitive information

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