Job Details

At Ntara, we're change agents. With strategy, research, and development chops, we ignite the change our clients need to increase revenue, decrease waste, and accelerate innovation. We seek an HR professional to administer policies relating to all phases of Human Resources activities, such as recruitment, training, employee relations, benefits administration, and compliance with labor laws. This is a hands-on role, and the right HR professional for this position will love working with the high-capacity and driven professionals at Ntara. The HR role at Ntara is 30% administration, 45% coaching and growing the team, and 25% recruitment. Ntara is a growing company with an expanding and these percentages will change over time.

Essential Functions

• Administer Human Resources activities such as hiring, promotions, transfers, performance reviews, terminations, and employee statistics reporting
• Create, update, and enforce HR policies and procedures to ensure clarity and consistency.
• Maintain accurate records in the HRIS and ensure data integrity across systems.
• Ensure labor law compliance and that HR practices align with federal, state, and local regulations across all jurisdictions. Assist with the monthly, quarterly, and annual creation of a strategic sourcing plan for Ntara departments
• Maintain knowledge of the latest legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting, and ensure the company is in compliance
• Partner with executive leadership team to review personnel turnover report quarterly and assist in identifying opportunities increasing retention
• Evaluate current recruitment processes and implement best-practices based recruitment programs including:
  • Sourcing (job boards, social media, networks, professional recruiters, etc.)
  • Applicant funnel analysis (candidate source, preliminary scoring, screening calls, in-person interviews, candidate assessment, background checks, and hiring)
  • Research innovative recruitment strategies/programs and recommend improvements to executive leadership
  • Conduct preliminary interviews and scoring for assigned positions, including reviewing candidate applications and resumes for relevant skills, experience, and education.
• Plan and conduct new employee orientation and onboarding to foster employee retention and alignment to corporate business goals
• Lead workshops with Ntara management in ongoing best practices, such as interviewing, hiring, terminations, promotions, performance reviews, safety, and sexual harassment.
• Respond to employee inquiries regarding Ntara policies, procedures, and programs and provide recommendations regarding the resolution of employee relations issues
• Coordinate quarterly review program to ensure effectiveness, compliance, and equity within the organization
• Facilitate salary administration program to ensure compliance and equity within the organization
• Conduct exit interviews to identify retention opportunities and causes for employee attrition
• Demonstrate a commitment to data integrity by ensuring accurate, complete, and thorough documentation and tracking for each candidate in Ntara's applicant tracking system promptly and verifying accuracy
• Work with senior leadership to develop and refine job descriptions and streamline interview questions that reflect each position's requirements
• Work closely with marketing on Ntara branding and recruiting initiatives
• Forecast quarterly and annual hiring needs by department
• Plan and book travel for some employees in all locations, including domestic and international travel. Perform additional duties as assigned

Skills and experience

• Bachelor's degree in Human Resources, Business, Psychology, or another relevant discipline
• Preferably, a minimum of 5-7 years of work experience in Human Resources
• Tech-savvy professional with knowledge of HR software and Applicant Tracking Systems (ATSs). BambooHR preferred.
• Proven work experience as a Talent Acquisition Specialist or similar role
• Familiarity with social media, resume databases, and professional networks
• Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods
• Demonstrated experience in national labor law compliance and multi-state HR practices. Global HR experience is a plus.
• Proficient in administering employee benefits programs. Prior experience in benefit review and selection is preferred. Excellent verbal and written communication skills
• A keen understanding of the differences between various roles within organizations

Additional requirements

• Demonstrated understanding of HR related legislation, practices, processes, programs, and technology
• Strong and effective verbal, written, and interpersonal communication skills
• Commitment and passion for recruitment and a focus in hiring quality candidates
• Focus on accountability and achieving recruitment and retention goals
• Problem-solving and conflict resolution experience
• Proven capacity to mentor or train others

Why Ntara?

We are a team of change agents. Ntara guides multi-channel businesses along the digital transformation journey. We conduct user research, connect and analyze complex data, develop unique strategies, and build digital solutions that solve real business challenges. If you're seeking a challenging role with consistent opportunities to solve problems and make a business impact, you could be a great match for Ntara.

Additional benefits of working at Ntara include:

• 100% flexible work location. You choose where you work best (in our HQ, remotely, or a mix of the two options)
• Highly collaborative work environment
• Continuous career growth, personal development, and promotion
• Generous Paid Time Off Policy
• Medical (PPO or HSA) for employee and dependents
• Employer-paid vision insurance
• Employer-paid basic life and disability insurance
• 401(k) match

Ntara is proud to be Certified™ by Great Place to Work®. The certification is based entirely on what current employees say about their experience working at Ntara. You can find out more about working at Ntara here.