Job Details

Eastman Credit Union is seeking a Systems Analyst for the Applications/Database Team. This position includes the following responsibilities:

o Oversee the life-cycle of business applications, including installation, configuration, upgrades, and migrations to new platforms.

o Manage integrations between systems, such as internal and external APIs.

o Use automation technologies to build and monitor scheduled jobs to improve business workflows and increase productivity.

o Utilize database tools such as PL/SQL, SSIS, and SSRS to create data extracts and build custom reports.

o Collaborate with vendors and internal stakeholders to ensure optimal performance and reliability.

o Participate in system design and architecture discussions.

o Translate business needs into technical specifications for application enhancements.

o Maintain accurate technical documentation for all supported systems.

o Work closely with the Information Security team to implement protective measures for applications.

o Participate in routine disaster recovery exercises to run applications from a secondary data center location and maintain associated documentation.

o Provide Tier 2 support to troubleshoot and resolve complex technical issues related to applications.

o Monitor application performance, identify bottlenecks, and implement improvements.

o Conduct root cause analysis and implement preventive measures.

o Work efficiently with U.S.-based and global vendors

o Lead or participate in application-related projects, including upgrades, migrations, and integrations.

o Work with IT Project Manager to define project scopes, create project plans, and manage timelines.

o Coordinate with other IT analysts and business professionals.

o Identify and manage risks within the department

Tracking Code SAAD Job Description

Eastman Credit Union is seeking a Systems Analyst for the Applications/Database Team. This position includes the following responsibilities:

Application Management: o Oversee the life-cycle of business applications, including installation, configuration, upgrades, and migrations to new platforms. o Manage integrations between systems, such as internal and external APIs. o Use automation technologies to build and monitor scheduled jobs to improve business workflows and increase productivity. o Utilize database tools such as PL/SQL, SSIS, and SSRS to create data extracts and build custom reports. o Collaborate with vendors and internal stakeholders to ensure optimal performance and reliability. o Participate in system design and architecture discussions. o Translate business needs into technical specifications for application enhancements. o Maintain accurate technical documentation for all supported systems. o Work closely with the Information Security team to implement protective measures for applications. o Participate in routine disaster recovery exercises to run applications from a secondary data center location and maintain associated documentation. Application Support: o Provide Tier 2 support to troubleshoot and resolve complex technical issues related to applications. o Monitor application performance, identify bottlenecks, and implement improvements. o Conduct root cause analysis and implement preventive measures. o Work efficiently with U.S.-based and global vendors Project Management: o Lead or participate in application-related projects, including upgrades, migrations, and integrations. o Work with IT Project Manager to define project scopes, create project plans, and manage timelines. o Coordinate with other IT analysts and business professionals. o Identify and manage risks within the department Required Experience Associates degree in Computer Science, IT, related IT discipline or equivalent work experience. Bachelor's degree preferred. Experience working in a database administrative capacity. Experience with job automation and scheduling technologies preferred. Background in the financial services industry preferred. IT-related certifications are a plus. Job Location Kingsport, Tennessee, United States Position Type Full-Time/Regular
#J-18808-Ljbffr