Job Details

Early Head Start Program Manager

Requisition #: req15405

Location: Johnson City, TN

Hours: Full-time (40 hours/week)

At Bethany Christian Services, we believe families provide the strongest foundation for care and connection. That's why we focus on strengthening and empowering families, always advocating for family-centered solutions to keep children safe. Our work began in 1944 with the care of a single child. Today, inspired by our faith, our aim is to demonstrate the love and compassion of Jesus in our services for children, youth, and families. Working at Bethany means joining a team of nearly 2,000 dedicated professionals with diverse skills, serving communities across the country. Together, we're united in our mission and these shared values: we're motivated by our faith, we support one another, we champion justice, we pursue excellence, and we're in it for the long haul.

As Program Manager, you will be primarily responsible for overseeing the administration and management of the Ealy Head Start program, supporting the goals and objectives of the program to ensure needs of program participants are met. This individual will also be responsible for the program compliance as it relates to the professional standards, contractual regulations, regulatory and agency standards.

This position is expected to function effectively with limited supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.

ESSENTIAL JOB RESPONSIBILITIES

• Direct, lead, and/or develop all direct reports within the assigned program;
• Provide weekly individual and team supervision to staff and interns, meeting with the Branch Director regularly;
• Determine candidate eligibility for Early Head Start program services
• Build and cultivate a cohesive team and maintain positive staff morale;
• Ensure effective operations through selection, training and orientation of new staff;
• Manage vacation schedules to ensure adequate coverage and availability of services;
• Oversee all program related activities;
• Ensure program activities satisfy state, licensing and contract requirements, agency requirements, and COA standards;
• Ensure program operations and services are consistent with the established agency, state, federal, and licensing standards and requirements;
• Ensure agency policies and procedures are followed by completion of staff evaluations, time sheets and reimbursement requests;
• Maintain, enhance, and develop positive relationships with referral sources, community agencies, and community partners;
• Track program outcomes for grant and other reporting requirements;
• Ensure that outcome measures are met in a timely and effective manner;
• Attend all required Bethany trainings and staff meetings to ensure effective and efficient service coordination;
• Stay up-to-date on current trends and theories related to the program, while proactively recommending changes to agency policy and practice, as necessary;
• Complete other duties as assigned.

• Bachelor's level degree in Human Services, or equivalent field of study from an accredited college;
• At least one (1) year of experience working in a child and family welfare agency;
• At least one (1) year of experience supervising others and a team;
• Organized with strong attention to detail;
• Ability to work both independently and as a part of a team;
• Excellent verbal and written communication skills;
• Demonstrated knowledge of state, community, and agency resources;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
• Must be 21 years old with a valid driver's license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany;
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.