Job Details

Our SERVPRO Team is seeking an experienced certified HVAC/Air Duct Cleaning Division Manager to join our current Management Team of professionals and leaders. Do you have a desire to start a new opportunity where you can utilize your experience, ideas, and expertise to develop a department's sales growth and technician development? Do you enjoy helping others? We may just have the perfect opportunity for you.

• Salary: $30 HR/ Commission opportunities/ Overtime
• Paid Vacation
• Paid Sick Time
• Medical, Dental, Vision Benefits with Employer Contribution
• 401K Retirement Planning with Employer Contribution
• Opportunity for position development and growth

Supervision and Management:

• Supervise duct cleaning technicians, ensuring they follow company procedures and safety protocols.
• Plan and schedule duct cleaning jobs, ensuring efficient use of resources and timely completion of projects.
• Train and mentor new technicians, providing ongoing support and development opportunities.
• Evaluate technician performance and provide feedback to improve quality and efficiency.
• Write Estimates and Proposals and provide to clients.
• Seek business development opportunities for new clients and encourage repeat business from current clients.

Customer Service:

• Address customer inquiries and concerns regarding duct cleaning services.
• Provide Commercial and Residential Air Duct and HVAC Cleaning Services with a team of Technicians using CaddyVac Cleaning System.
• Ensure customer satisfaction by delivering high-quality cleaning services and addressing any issues promptly.
• Maintain professional communication with customers throughout the cleaning process.

Operations and Quality Control:

• Ensure all duct cleaning jobs meet industry standards and company policies.
• Maintain and manage cleaning equipment and supplies, ensuring they are in good working order.
• Conduct quality control checks to verify the effectiveness of cleaning processes.
• Price projects appropriately to ensure profitability and support divisional growth.

Administrative Tasks:

• Prepare and maintain accurate job records, including work orders, invoices, and customer information.
• Manage budgets and track expenses related to duct cleaning operations.
• Communicate with administrative staff regarding job progress and updates.
• Follow SERVPRO policies and procedures for successful job completion.

Safety:

• Ensure technicians follow safety protocols and use appropriate PPE.
• Conduct regular safety inspections of equipment and work areas.
• Promote a safe work environment for all employees.

Qualifications:

• Insurable driving record
• Ability to pass drug and medical screenings
• Clean criminal background check
• High school diploma or equivalent
• Management experience of at least 3 years in a related field
• At least 3 years of industry experience in Air Duct and HVAC Cleaning, both Residential & Commercial
• Excellent interpersonal skills for customer interactions
• Strong problem-solving and critical thinking skills
• Familiarity with HVAC wiring diagrams
• Ability to build strong client relationships
• Strong mechanical background
• Ability to lift and move heavy objects
• NADCA, OSHA, ASCS, CVI & VMT certifications

Our company, SERVPRO, has been serving our local community and surrounding counties for over 30 years. We are a locally owned and family-operated business, committed to helping homeowners and businesses recover from fire, water, and other damages. We strive to minimize disruption and restore normalcy efficiently. We offer comprehensive cleaning, restoration, and construction services.