Job Details

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Job Description

Sally Beauty

Job Title: Assistant Manager

Essential Functions

• Store Operations: Support store management in overseeing daily store activities, ensuring brand standards, and achieving sales and KPI targets. Support all primary duties of the Store Manager when not present.
• Customer Experience: Ensure excellent customer service, address customer concerns, and analyze store trends to anticipate customer demands.
• Team Leadership: Assist in recruiting, training, developing, and coaching store associates. Maintain positive relations and foster an inclusive environment.
• Inventory & Compliance: Manage inventory, ensure proper store opening/closing procedures, and enforce safety and loss prevention policies.

Qualifications

• High School Diploma or equivalent
• Must be 18 years or older
• Preferred: 3+ years retail experience, 1+ year management experience
• Effective communication and team leadership skills
• Availability to meet business scheduling needs
• Cosmetology license desirable but not required

Competencies

• Passionate Learner, Flexible, Talent Builder, Effective Communicator, Team Builder, Customer Focused, Results Driven, Strategic Thinker, Problem Solver

Working Conditions

• Physical activities include standing, walking, bending, lifting moderately heavy items
• Work environment involves typical safety precautions for retail settings

Additional Details

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Sales and Business Development
• Industry: Retail

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