Job Details

Job Title: Quality Control Manager

Location: Kingsport, TN

Industry: Industrial Maintenance and Construction

Status of Hire: direct placement; permanent

Pay: $58/hr - $60/hr (exempt)

Benefits: Medical FSA-HAS, Dental, Vision, STD/LTD, Group Life/Voluntary Life, 401k with company match, accident, PTO and more!

Summary: Under the direct supervision of the assigned Project Manager. Quality Manager will inspect construction methods and workmanship to ensure that contractors and employees complete work in accordance with plans and specifications. Employee performs work independently on assignments; additionally, all compliance issues are reviewed with appropriate supervisors. Proven ability to lead and facilitate in a team environment and build consensus in a positive manner with customers and team members. Strong planning, organizing, and time management skills.

Roles and responsibilities:

• Develops, implements, maintains and facilitates the company quality programs to assure compliance.
• Oversees daily QA and QC inspections to ensure all work meets customer regulatory requirements.
• Coordinates the investigations of customer complaints.
• Writes, revises, and maintains Quality Manual. Provides input on staffing levels based on quality requirements.
• Maintains database of individuals, testing dates, and other relevant requirements
• Provides training and cross training of staff to assure departmental objectives are met.
• Effectively manages employees as necessary to ensure successful performance by the department.
• Evaluates decisions related to Quality Control and Quality Assurance processes.
• Manage decisions related to sub-fabricator and third-party inspection agencies, code conformance, quality issues, and to QA/QC personnel.
• Strong written, verbal communication and presentation skills. Must be able to convey information in a clear, focused, and concise manner.
• Demonstrated experience working as part of a team.
• Experience in planning, coordinating, and executing multiple projects simultaneously. Significant demonstrated experience and knowledge of training, developing and managing people.
• Proficiency with applicable computer software (Excel, Word).

Qualifications and requirements:

• American Welding Society (AWS) Certified Welding Inspector (CWI) required
• A minimum of 10 years in an industrial construction craft work or quality management system strongly preferred.
• At least 5 years' experience directly supporting the QA/QC function.
• Expert knowledge with testing equipment, calibration, and interpretation of testing results.
• Heavy emphasis on leadership ability and strong internal/external communications.
• Computer skills in Windows based software systems.
• Good knowledge of governmental regulatory guidelines relating to industry.
• American Society for Nondestructive Testing (ASNT) Level II certification (Visual Testing (VT), Magnetic Particle Testing (MT), Dye Penetrant Testing (PT), Radiographic Testing (RT), Ultrasonic Testing (UT)).
• ASME Certification and knowledge strongly preferred
• Expert knowledge with testing equipment, calibration, and interpretation of testing results.
• Preparing for, representing the company during and following up on observations after, customer audits in order to meet customer requirements and maintain customer satisfaction.
• Managing document control process in accordance with applicable standards
• Required to have and maintain a satisfactory driving record
• Knowledge of construction including material, methods, plans and specifications, associated safety requirements.
• Perform calculations using algebra, trigonometry and geometry.
• Able and willing to work flexible schedules including weekends as required to support the project requirements.
• Work under exposure to inclement weather conditions.
• Operation of computers MS Office and other applicable programs
• Determining disposition, root cause and corrective action in case of nonconforming product or other customer issues in order to ensure customer satisfaction and minimize recurring quality problems. Manage customer concerns.

Required Certifications:

CWI certified

Physical Requirements:

This job is performed in a generally clean and healthy environment. The usual and customary methods of performing the job's functions are sedentary but may require the following physical demands: occasional lifting, carrying, pushing and/or pulling up to 20 pounds; some climbing and balancing; some stooping, kneeling, crouching, and/or crawling and significant fine finger and motor dexterity. This role routinely uses standard office equipment such as computers/printers/scanners/fax machines, phones, filing cabinets, etc. Employee must have the ability to transport necessary equipment and supplies and set-up for meetings, etc. The employee must have a current driver's license and have the ability to travel to various locations at times for various reasons.

**Must be authorized to work in the US for any employer, regardless of authorization or visa transfer

We are an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, or any other criteria protected by governing law. All candidates must be able to pass pre-employment drug screens and background checks to be considered eligible for hire.