Job Details

Why Join Us?

At Tobii Dynavox, we empower people with disabilities to do what they once did or never thought possible. We call this mission Power to Be You. Our assistive communication technology helps our customers express themselves, connect with the world, and pursue independence, whether through everyday activities like ordering food or extraordinary feats like running a company. Working at Tobii Dynavox, you'll become part of a team that spans the globe, with offices in the US, Sweden, France, the UK, China, and beyond.

To learn more about what we make possible, meet some of our customers or take a look at some of our solutions.

What you'll do:

The Billing Specialist is responsible for billing claims to appropriate primary insurance companies (as well as secondary/tertiary on an as need basis) or governmental institutions.

As a Billing Specialist, you will be responsible for:

• Determine primary and secondary insurance company responsibility
• Review client charts to ensure accurate documentation and insurance provider responsibility
• Push charts from funding system into billing system
• Prepare and submit claims for portal, paper, and electronic processing to insurance companies or governmental institutions
• Balance daily batches and run needed reports
• Print and scan proof of deliveries for each claim
• Follow up on previously billed claims as required by departmental need
• Investigate and resolve billing errors and issues; rebill claims when necessary
• Contact insurances for billing assistance and claim resolution
• Work with collectors, cash posters, and funding team when issues arise
• Alert the Manager of Funded Billing & Cash Posting of potential billing/collection issues
• Update account notes to document billing actions and expected outcomes
• Research and stay abreast of state, federal, and third-party funding regulations for assigned accounts ensuring billing and payment practices comply with third party payer requirements
• Act as a back-up to primary, secondary, and other billers
• Properly document processes so that others can reperform them
• Provide training to others in the organization to help educate employees on the billing process
• Perform various other tasks as assigned

Minimum Qualifications:

• High School Diploma
• 2 or more years medical billing experience
• Knowledge of how payments are processed by insurance companies and an understanding of contractual adjustments and refunds preferred
• Knowledge of medical insurance claims procedures and documentation preferred

What you'll bring:

• Strong interpersonal and customer service skills
• Verbal communication skills
• Teaming skills
• Proficient in MS Office Word, Excel and Outlook
• Able to research medical billing information via the internet
• Able to work in and learn multiple systems as well as easily transition from one system to the next throughout the day
• Basic data entry and word processing skills
• Apply independent judgment and manage confidential information
• Ability to gather data and summarize information
• Record management
• Time management skills
• Ability to work at a desk for a prolonged period of time
• Ability to work with interruptions in a fast-paced environment

Our Values:

At Tobii Dynavox, our mission guides what we do, and our values guide us in how we do it. Across the organization, we are committed to being Collaborative, Considerate, Curious and Courageous. We build a trusting environment where every team member prioritizes our customers with empathy and insight. Bold ideas and learning lead to impactful solutions. Driven by curiosity, we continuously challenge the status quo to create meaningful, customer-focused solutions for our customers.

What We Offer:

At Tobii Dynavox, we believe in empowering individuals - including our employees - to reach their full potential. Here's what makes us unique:

• Purpose-Driven Work: Join a company that transforms lives by giving a voice to those with communication challenges. Every day, your work makes a meaningful and concrete impact.
• "Yes, and..." Flexibility: Build a rewarding career AND enjoy time with loved ones. We offer flexible work options so you don't have to choose between personal and professional goals.
• Growth and Development: Whether you're advancing your skills or growing your career, we invest in your future with training, learning opportunities, and internal growth paths.
• Inclusive and Supportive Culture: Work in a collaborative, caring environment where diversity and individuality are valued. You'll feel connected to both your team and our global community.
• A Global Leader with Heart: Be part of an innovative, forward-thinking company that combines experience and cutting-edge solutions with a mission to change lives.