Job Details

CUSTOMER SERVICE HIRING EVENT!

When: August 9th, 2023 | 9:00 AM TO 4:00 PM

Where: 3043 Boones Creek Road, Ste 102, Johnson City, Tennessee 37615

Register now! We look forward to meeting you.

Advanced Call Center Technologies is seeking Customer Service Representatives to join our team supporting the Banking and Finance industries. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed when you do!

Our employees are enjoying Same Day Pay and Hybrid Work from Home / Office schedules after training! You will report to the office so must live within 45 miles of the work site.

New Hires with Start Dates in August will be entered into a drawing for a Nintendo Switch and Weekly Gift Card Give-Aways! We have prizes and drawings all year long for our Customer Care Teams!

Walk-In Interviews are happening on Wednesday, August 9th between 9am - 4pm!

In this role you will be the voice of the company, through positive interactions, you can make a difference. We are looking for individuals who want to join a world-class team providing the highest level of service through knowledge and empathy, leaving a positive impact on our customers.

We offer:

Starting pay is $15/hr, and after training up to $17/hr Plus Bonus

Same Day Pay options

Opportunities to advance within

Flexible schedules with Hybrid Work From Home after Training

Tremendous bonus opportunities

Fantastic supervisors and a positive environment

Affordable benefits for you, your spouse, and/or children after 90 days

Paid time off and paid holidays after 90 days

Position Summary:

We will empower you to provide best-in-class service! Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role, you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Customer Service Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals.

Minimum Qualifications:

Must be able to successfully pass a criminal background check

Data entry and basic computer skills

Previous Call Center experience or assisting customers preferred

Education:

High school diploma or GED

Register now! We look forward to meeting you.