Job Details

** Courier**

**Job Category****:** Operations **Requisition Number****:** COURI01349 Showing 1 location **Job Details**

**Description**

**Your Role**

As a Courier/Mailroom Operator, you are responsible for the pick-up and delivery of proof items, documents, and miscellaneous packages between the Operations Center and various branch locations and/or the banks customer locations while maintaining a pre-set schedule. May also pickup and/or deliver packages/envelopes at customer locations. This part time position is for the hours of 6:15 AM to 11:15 AM daily.

**Position Qualifications**

To be successful in this role you must:

* Possess a high school diploma or GED

* Must be at least 21 years of age

* Possess a good driving record as evidenced by an annual review of Moving Violations Record.

* Possess the ability to maintain a pre-set schedule

* Present a customer service orientation

* Possess the ability to communicate effectively with others

* Possess the ability to consistently demonstrate professionalism

* Be able to adapt to changes in schedules as required

* Be able to lift up to 50 lbs

**Key Functions**

In this position you will be expected to:

* Pick-up/deliver various items, documents, and packages between the Operations Center and other locations, including customer locations

* Safely operate a motor vehicle in all weather conditions and elements

* Able to fill in for early morning courier (6:15am) during vacation.

* Possess basic computer skills in Word, Excel and printing abilities.

* Work within established set schedule

* Effectively adapt to fluctuating schedules

* Maintain a common knowledge of the delivery area and be able to locate addresses for special pickups

* Consistently provide uncompromising, professional service to customers and bank employees

* Consistently comply with Bank of Tennessees privacy policy

* Report any moving violations within 10 business days

* Responsible for maintaining the cleanliness of assigned courier vehicle on a weekly basis as weather permits

* Maintain compliance with applicable laws, regulations and bank policies and procedures at all times

* Complete other duties as they are assigned

**Your Team**

The objective of the Mail Services Team is to ensure the safe and timely delivery of any item big or small to its intended destination. Each team member is expected to learn how to handle and secure items in a manner meeting all required compliance regulations to ensure our customers privacy.

**Our Company**

Employees of Bank of Tennessee share a common vision and are committed to achieving common goals through teamwork and leadership. Besides being an exciting and progressive financial leader, we offer plenty of employee recognition, idea sharing, and team spirit. Our team is given unlimited opportunity to discover new ways to deliver superior customer service. This exciting full time, entry level position comes with a full benefit package and the opportunity to learn and prepare you for a rewarding future.

**Your Organization Impact**

As a member of the Mail Services Team, you impact the organization by providing timely delivery of needed materials to other employees. This allows your fellow workers to provide superior service to our customers through payment processing, loan documentation, credit approvals and a host of other behind the scenes activities needed to support Bank of Tennessee, Carter County and Mountain Community Bank. You also impact the organization by being a trusted representative while in the field at customer locations and pick-up locations such as various post offices we visit on a daily basis.

**Physical Requirements**

You will regularly be operating a motor vehicle, as well as walking throughout branch locations to deliver mail. You must be able to lift 50 pounds. Some sitting at and workstation and operating a computer or other office machinery in order to complete your job functions is required. You will frequently be communicating with other employees through various channels such as talking, listening, and typing. Requirements will include frequent standing, bending, etc.

**Qualifications**

**Skills**

**Behaviors**

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**Motivations**

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**Education**

**Experience**

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)